['Privacy Policy\n\nAt Britannia Recovery Services, your privacy is of paramount importance to us. This privacy policy explains how we collect, use, and protect your personal data when you use our online platform and services, including 24/7 car towing, roadside assistance, vehicle storage, accident recovery, and vehicle transport.\n\n1. Information We Collect \nWe collect personal information that you provide directly to us when requesting our services or contacting us. This data may include your name, contact details, vehicle information, location data needed for roadside assistance, and any other information necessary to deliver our services efficiently. We may also automatically collect certain technical information, such as your IP address and browser type, to improve your experience on our platform.\n\n2. Use of Your Information \nWe use your personal data to: \n- Provide and manage the vehicle recovery and towing services you have requested \n- Communicate with you regarding your service requests and respond to inquiries \n- Improve our services and ensure the security of our platform \n- Comply with legal obligations and regulatory requirements \n\n3. Legal Basis for Processing \nUnder applicable data protection laws, including the GDPR, we rely on the following legal bases for processing your personal data: \n- Performance of a contract with you (for example, fulfillment of towing or roadside assistance services) \n- Compliance with legal obligations \n- Legitimate interests pursued by Britannia Recovery Services, such as service improvement and fraud prevention \n- Your consent, where applicable and requested \n\n4. Data Sharing and Disclosure \nWe do not sell or rent your personal information to third parties. We may share your data with trusted service providers and partners who assist us in delivering our services, subject to confidentiality agreements and data protection safeguards. We may also disclose your information if required by law or to protect the rights and safety of Britannia Recovery Services, our customers, or others.\n\n5. Data Retention \nWe retain your personal data only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. After this period, your data will be securely deleted or anonymized.\n\n6. Your Rights \nYou have the right to: \n- Access the personal information we hold about you \n- Request correction or deletion of inaccurate or incomplete data \n- Object to or restrict the processing of your data in certain circumstances \n- Request the transfer of your data to another service provider \n- Withdraw consent at any time when processing is based on consent \n- Lodge a complaint with a supervisory authority if you believe your data protection rights have been violated \n\nTo exercise these rights, please contact us via postal mail at the address listed below.\n\n7. Security \nWe implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.\n\n8. International Data Transfers \nIf your data is transferred outside the United Kingdom, we ensure that adequate safeguards are in place to protect your information in accordance with data protection laws.\n\n9. Cookies and Tracking Technologies \nOur platform may use cookies and similar technologies to enhance your experience. You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect certain functionalities of our service.\n\n10. Changes to This Policy \nWe may update this privacy policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this policy regularly for the latest information on how we protect your personal data.\n\nContact Information \nIf you have any questions or concerns regarding this privacy policy or your personal data, please contact: \n\nBritannia Recovery Services \n47 Wellington Road, Unit 5 \nManchester, Greater Manchester \nM14 6AB \nUnited Kingdom \n\nPhone: +44 161 555 7890 \n\nThank you for trusting Britannia Recovery Services with your vehicle recovery and towing needs. We are committed to protecting your privacy and providing secure and reliable service.', 0.0013920000000000002, 'gpt-4.1-mini']