Information for fans travelling to Leeds on Saturday

February 24, 2022 by No Comments


Supporters making the trip to Elland Road for our Premier League fixture against Leeds United on Saturday should be aware of the following information…

A reminder that we kick-off at 12.30pm, with gates opening at 10.30am.

Supporters are asked to take particular note of the information regarding the unauthorised use of tickets which can be found below. Supporters without tickets should not travel to the stadium.

Getting to Elland Road

Supporters are advised to plan their travel in advance and are requested to arrive at the stadium early.

Supporters should follow the government’s safer travel guidance for passengers when travelling on public transport.

Supporters arriving in Leeds by train are advised to use the shuttle bus service from the city centre to Elland Road. Services depart from opposite the Hilton Hotel on Sovereign Street, a short walk downhill from the station. Buses will operate from 9.30am and will take approximately 10 minutes to reach Elland Road. Closer to kick-off it will take around half an hour. All shuttle services are wheelchair accessible.

A return journey is £3 and payment is by cash only. Supporters are advised to have the correct money as change may not be given.

Alternatively, Elland Road is a 40-minute walk from Leeds City Centre and is well signposted.

Supporters driving to Leeds are advised to use one of two park and ride car parks, at Junction 46 of the A1M, Temple Green or at Stourton, off Junction 7 of the M621.

Parking should be booked in advance here.

Entrance to the stadium

The visitors’ section is located in the southwest corner of the stadium on upper and lower tiers and accessed via Entrances 1 and 2 of the John Charles West Stand. Supporters will have tickets checked before entering the stadium footprint.

Accessibility

Leeds United’s Access Statement can be found here.

Accessible parking is available in the Fullerton car park which is close to the visitors’ section. Supporters are advised to arrive early as spaces will be limited.

Disabled supporters will be located in the lower tier of the visitors’ section and will enter the stadium via Entrance W1.

Please note, some concessions serving accessible areas only accept cash.

Accessible toilets are available and supporters without their own RADAR key will be able to request one from a steward.

Access Stewards will be present in accessible viewing areas along with Tottenham Hotspur Access Stewards should any support be required.

Visiting supporters’ pubs

Howard’s Bar, located inside the stadium, will be open exclusively for visiting supporters from 9am and can be entered via the visitors’ section turnstiles. It is fully accessible. Please note, supporters will not be able to access the rest of the stadium until 10.30am.

Supporters preferring to drink away from the stadium are recommended to visit The Drysalters which welcomes visiting supporters and is a 15-minute walk from the visitors’ section.

The Drysalters
Elland Road
Leeds, LS11 8AX

Payments

Payments inside the stadium are predominantly cashless, though some smaller kiosks may only accept cash so supporters are advised to bring cash to the stadium.

Bag Policy

Supporters are advised not to bring a bag to the stadium. Supporters bringing a bag should note that only those of A4 size (210mm x 297mm) and smaller will be permitted into the stadium.

There is no bag drop facility for larger bags.

Spurs Respects

We are proud of our superb and loyal support at home and away.

We recognise that most supporters want to watch a football match and not listen to abusive or indecent language from the stands. Discriminatory behaviour, including racist, homophobic, sexist or anti-disability shouting, chanting or actions, is unacceptable.

If you witness incidents like these, please text 07887 514789 with the details and location of the incident.

The Club reserves the right to indefinitely ban supporters found guilty of using discriminatory language.

Ticket Office

Supporters requiring any assistance from the Leeds United Ticket Office can visit the West Stand Ticket Office to the right of the turnstiles.

Supporters collecting tickets can do so from the away ticket collection window to the left of the turnstiles. Duplicate tickets must be requested by emailing [email protected]. Supporters will be required to present an email from the Club confirming a ticket has been left for collection before entering the stadium footprint. Identification will be required to collect tickets.

Flags & banners

Supporters wishing to display a flag or banner in the visitors’ section are asked to seek permission from Leeds United in advance by emailing [email protected] with a photo of the flag and its Fire Safety Certificate, along with its dimensions.

Flags and banners must not obstruct the views of others, cover advertising signs or cause a safety hazard. Nor may they display abusive or threatening words, images, political statements or be deemed unacceptable. Flag poles are not permitted. All flags and banners must carry a valid Fire Safety Certificate.

Supporters are also reminded of the Club’s own Flags and Banners Policy which is in effect at away matches.

Unauthorised use of tickets

Supporters are reminded that the unauthorised reselling or passing on of tickets is strictly prohibited. In line with the Club’s Sanctions & Banning Policy, supporters selling away match tickets above face value will receive an indefinite ban and deduction of all Ticketing Points. Supporters passing on away match tickets equal to face value or less will receive a written warning and a 50% reduction of Ticketing Points.

Supporters unable to attend

Supporters unable to attend the match should contact the Ticket Office – email – [email protected] – as soon as possible. The Club shall make best endeavours to reallocate tickets to other eligible supporters and issue refunds upon receipt of originally issued tickets.





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